Without prejudice to any applicable legal rights, we grant Users the right to cancel the purchase of a service before it has been provided and to receive a refund of the funds transferred to their Account in the unused amount.
Services provided, commissions paid and other necessary fees associated with them cannot be returned under any circumstances.
In all other cases, the unclaimed funds from the Balance Account can be returned using the same payment method as the original transaction.
To exercise this right, Users must provide clear notice to the us:
Although no motivation is required, Users are asked to provide a reason why they are requesting a money-back guarantee.
Upon receipt of such notice, We will verify that all conditions applicable to the money-back guarantee are met and, if so, will refund the purchase price. All commissions charged by banks and payment systems will be paid by the User. In this case, Users will no longer have any claims regarding the refund made.
Return times in full can reach up to 30 days.
We reserve the right to occasionally and at any time modify or discontinue, temporarily or permanently, the Service (or any part of the Service) with or without notice. Prices of all Services are subject to change any time. We may also terminate our Services at any time, without penalty, obligation to refund, and without notice, if you fail to comply with any of the Terms of Services and\or Privacy Policy or the intellectual property protections applicable to these Services.